TEAM

Managing employees

Your Profile PageUpdate your photo, name, phone number, SMS preferences, login email, and password from your Rotor profile.
Team Members & SeatsInvite teammates, set roles and positions, and add or remove seats yourself from the Team Members page.
Roles & Permissions ReferenceA capability-by-capability table of what Owners, Admins, and Members can see and do across leads, customers, jobs, financials, payroll, settings, and integrations — plus which role to give a technician, a rep, an office manager, and a bookkeeper.
Time TrackingTime Tracking gives you deep visibility into how your team spends its time, whether in the field, the office, or selling, so you can run accurate payroll and see analytics like Revenue Per Hour. This guide walks through role-based clocking, managing timesheets as an admin, and using visit timers to audit technician performance.
Commission TrackingHow commission is earned, attributed, and calculated in Rotor — salesman, technician, and upsell lines, base rates and modifiers, when commission lands, and how to answer a rep who says their number is wrong.
PayrollSet up and run Payroll: pay lines, pay rates and rules, pay schedules, crews and upsells, each pay period, job overrides, bonuses and deductions, alerts, and the old Payroll page.
Residuals & ClawbacksPay the seller on a service plan's later jobs with residual rates, and take Sales commission back when a plan cancels early.
Sub-Accounts and Enterprise SettingsIf you run more than one company or location in Rotor, sub-accounts let you keep each business separate while switching between them from a single login. This guide covers how sub-accounts work, enterprise settings, and how to give a team member access to more than one company.